Returns
Accepted for both defective and non-defective items within 30 days of delivery.


For the five a.m. lane where the team name matters more than the splits. Put whatever your group came up with on the chest and show up looking like you planned it.
Send the team name and swimmer name after you order. We flag anything we cannot print before production.
Machine wash cold inside out, tumble dry low, no bleach. Keep the iron off the print.
Return & Refund Policy
Return or exchange eligible items within 30 days of delivery — with free return shipping on change-of-mind and sizing returns.
Last updated: October 5, 2026The Basics
Accepted for both defective and non-defective items within 30 days of delivery.
Direct exchanges accepted within the same 30-day window — for size or a different item.
Step by Step
Send your order number and reason to [email protected].
We send a prepaid return label within 1 business day — download and print it. For change-of-mind and sizing returns, this label is free.
Repack the item securely in its original packaging with tags attached.
Leave the package at any USPS, UPS, or FedEx location.
Once we inspect the item, your refund or exchange is processed within 2 business days.
Swapping an Item
Include your order number and the item or size you want instead.
Download and print the label we send — free for change-of-mind and sizing exchanges.
Return to: 2123 Absaroka Trail, Bar Nunn, WY 82601, United States.
Our team checks the returned item against the conditions above.
Your replacement is printed to order and shipped within 2 business days. If it cannot be produced, we issue a full refund instead.
Money & Timing
| Stage | Timing |
|---|---|
| Inspection & processing | 2 business days after we receive your return |
| PayPal / bank posting | An additional 3–5 business days |
Refunds are issued to your original payment method — your PayPal balance or the card used through PayPal. There is no restocking fee.
The original $4.95 shipping fee is non-refundable except when an item is defective or the wrong item was sent. Return shipping itself is free for change-of-mind and sizing returns — we do not charge a return shipping fee.
Canceling an Order
You can cancel an order as long as it has not yet entered production. Because items are produced upon order, production can start soon after checkout, so please email [email protected] as quickly as possible with your order number.
Need to start a return, exchange, or cancellation? Email [email protected] (Mon–Fri, 9:00 AM – 5:00 PM MT).