How we handle your information

Overview

Your privacy at Cheerwyn

This Privacy Policy describes how Dravonix LLC, the company that operates cheerwyn.com ("Cheerwyn", "we", "us"), collects, uses, and protects your information when you visit or make a purchase. By using cheerwyn.com, you agree to the practices described here. Effective date: October 5, 2026.

1. Information we collect

Information you provide

When you place an order or contact us, we collect your name, shipping address, email address, and order details. Payment is handled by PayPal; we do not collect or store your full card number.

Information collected automatically

When you browse cheerwyn.com, we automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referring site. This is gathered through cookies and similar technologies described below.

2. How we use your information

We use the information we collect to:

• Process, produce, and ship your printed-to-order purchases.
• Send order confirmations, shipping updates, and tracking details.
• Respond to support requests and process returns, exchanges, and refunds.
• Detect and prevent fraud and secure our store.
• Understand how our store is used so we can improve it.
• Comply with legal, tax, and accounting obligations.

3. Sharing & disclosure

We do not sell your personal information. We share it only with service providers who help us run the store:

• PayPal — to process payments securely.
• USPS, UPS, and FedEx — to deliver your orders.
• Google — Google Analytics 4, Google Ads, and Google Tag Manager for analytics and advertising measurement.
• Legal compliance — when required by law, subpoena, or to protect our rights.

4. Cookies & tracking technologies

We use cookies and similar technologies to operate the store and understand usage. Specific tools include:

• Google Analytics 4 (GA4) — usage and traffic analysis. You can opt out using Google's browser add-on at tools.google.com/dlpage/gaoptout.
• Google Ads — advertising measurement and conversion tracking.
• Google Tag Manager — management of the tags above.

You can control or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.

5. Data retention

We keep order records for 7 years to meet tax and accounting requirements. Support and account information is kept only as long as needed for the purposes described here, after which it is deleted or anonymized.

6. Data security

We protect your information with SSL/TLS encryption in transit and reasonable administrative and technical safeguards. Payment data is handled by PayPal under PCI-DSS standards and is never stored on our systems. No method of transmission is completely secure, but we work to protect your data.

7. Your privacy rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information.
• Portability — receive a copy of your information.

To exercise any of these rights, email [email protected].

8. California residents — CCPA rights

If you are a California resident, the CCPA gives you the following rights:

• Right to Know — what personal information we collect, use, and share.
• Right to Delete — request deletion of your personal information.
• Right to Opt-Out — we do not sell your personal information.
• Right to Non-Discrimination — you will not be treated differently for exercising these rights.

To submit a request, email [email protected]. We respond within 45 days.

9. Children's privacy

Cheerwyn sells adult apparel and does not knowingly collect personal information from children under 13, in line with COPPA. If you believe a child has provided us information, contact [email protected] and we will delete it.

10. Third-party links

Our store or emails may reference third-party services such as PayPal or carriers. We are not responsible for the privacy practices of those third parties; please review their policies directly.

11. International users

Our services are intended for US residents only. We ship within the United States and process information in the United States.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. For any questions, email [email protected].